Getting started

About Spark

Onboard to Spark

Support contacts

The Spark platform

Business reporting

White-labeling

Agency view

Platform Changelog

Recruiting

Sourcing

Onboarding

Onboarding agents

New agent contracting

Ready-to-sell chase

Platform onboarding

Servicing agents

Agent Help Center

Marketing Support

Back office

Finance & coop

Managing hierarchies

Compliance

Offboarding

Training

Live trainings

Other

Special programs

Announcements

For new-to-Medicare and experienced agents, this guide will tell you what you need to know to get certified and ready-to-sell every year.

List of contracts

https://www.sparkadvisors.com/contracting

All Agents

Key resources for both new and experienced agents.

Take the AHIP

Take the AHIP & re-certify

Take your certifications

View our guide to completing certifications for each carrier.

Linked page

Contracting with Spark

Select your carriers

If you need help selecting new carriers, please visit our data studio to see the most-popular carriers. We recommend that you represent at least 3 major plans to start, and add additional ones as you grow your business. You can view our data studio HERE.

Get contracted

View our guide to completing contracts for each carrier.

Get contracted

Understand your contract status

You can view your contract status for each carrier directly in the Spark platform. In some cases your carrier will be pending. Please use this guide to understand what your status means.

Understand your contract status

Releases & Important deadlines

You can obtain a release by requesting one from your current upline. If you don’t know who your top-of-hierarchy is, call the carrier directly (if the release is not signed by your current top-of-hierarchy, it can cause delays in processing the transfer and may be denied until the correct release is obtained). The fastest way to transfer your contracts is with an immediate release from your current upline. Otherwise, you may be subject to waiting periods or carrier blackouts. We recommend starting the transfer process immediately and afterwards requesting the release.

Requesting a release

If you currently have your contract under another top-of-hierarchy and want to transfer it to Spark before this year’s AEP, you must transfer it before the deadlines below. If you delay, you will not be able to move until Jan 2, 2024. Just request the contract on the Spark Platform to initiate the transfer process.

• Aetna: 6/30
• Anthem: 6/30
• Cigna: 6/30
• Devoted: 6/30
• Human: 7/10
• Scan: 9/15
• Wellcare: 9/20
• United Healthcare: 5/31

New-to-Medicare agents

For agents who need to take the pre-licensing course, state license exam, purchase E&O insurance, and take AHIP for their first time.

View our detailed step-by-step guide

Experienced agents

For agents who need to add state licenses, set up their agency or take continuing education course.

Get support with adding licenses

Add licenses directly on NIPR. If you are adding more than 5+ state licenses, we recommend working with a service to manage your new and renewing licenses. Spark works with Supportive Insurance Services and has negotiated a 10% discount for anyone referred by Spark. Email our contact ckrick@supportiveis.com and note Spark to get started.

We strongly recommend working with Supportive Insurance Services if you are an agency adding a non-resident appointment in New York, Florida, and/or California. When adding the New York license, make sure you are adding the Agent (LA) license and NOT the Broker (LB) license. You need the LA license to sell Medicare. Details here.

Set up your agency

Selling additional products

If you plan to sell annuities or certain forms of life insurance, you may need to take an Anti-Money Laundering (AML) training or annuity training.

Frequently Asked Questions

Getting Contracted

Ready to Sell

New States & Carriers

Licensing